Privacy Policy
Your privacy matters to us. This policy explains how CleanCraft collects, uses, and protects your personal information when you use our cleaning services in Cebu.
Information We Collect
At CleanCraft, we collect information to provide you with the best possible cleaning services across Cebu Metro. The information we collect includes:
Personal Information
- • Contact details (name, phone number, email address)
- • Property address and access information
- • Service preferences and special requirements
- • Payment information for billing purposes
- • Scheduling and timing preferences
Service Usage Data
- • Cleaning history and frequency records
- • Property size and type information
- • Feedback and service ratings
- • Communication history with our team
- • Service customization requests
How We Use Your Information
We use the information we collect to deliver exceptional cleaning services tailored to your specific needs throughout Cebu City and surrounding areas. Our data usage includes:
Service Delivery
- • Scheduling and coordinating cleaning appointments
- • Matching you with appropriate cleaning packages
- • Calculating accurate service costs and quotes
- • Providing personalized cleaning recommendations
Communication
- • Sending service confirmations and updates
- • Responding to your inquiries and requests
- • Providing seasonal cleaning tips for Cebu climate
- • Sharing special offers and service updates
Data Protection & Trust Measures
Fully Insured
All our cleaners are fully insured with comprehensive liability coverage protecting your property.
Bonded & Verified
Our team members undergo thorough background checks and are bonded for your peace of mind.
100% Satisfaction Guarantee
If you're not completely satisfied with our service, we'll return to re-clean the area at no extra charge.
Interactive Service Finder
Discover the perfect cleaning solution for your Cebu property with our personalized recommendation system:
Your Recommended Service:
Please fill out the form above to receive your personalized cleaning recommendation.Information Sharing & Third-Party Services
Our Commitment to Your Privacy
CleanCraft does not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers
We work with trusted third-party services for payment processing and scheduling software. These providers are bound by strict confidentiality agreements and may only use your information to provide services to CleanCraft.
Legal Requirements
We may disclose your information if required by law or in response to valid legal processes, such as court orders or subpoenas.
Business Transfers
In the event of a merger, acquisition, or sale of CleanCraft, customer information may be transferred as part of the business assets.
Before & After Gallery Showcase
See the transformative power of our professional cleaning services in Cebu. Use the interactive slider to compare our work:
Your Rights & Choices
As a CleanCraft customer in Cebu, you have several rights regarding your personal information:
Access Your Data
Request a copy of the personal information we have about you.
Correct Information
Update or correct any inaccurate personal information.
Delete Your Data
Request deletion of your personal information, subject to legal requirements.
Opt-Out
Unsubscribe from marketing communications at any time.
Cost Calculator
Calculate the cost of your cleaning service based on your specific needs. This calculator provides estimates for properties throughout Cebu Metro:
Estimated Cost:
₱0.00*Final pricing may vary based on property condition and specific requirements. This is an estimate for Cebu Metro area.
Coverage Areas
CleanCraft proudly serves customers throughout Cebu Metro. Our service areas include:
Cebu City
Downtown, Business District, Residential areas
Lapu-Lapu City
Mactan Island, Airport area, Hotels & Resorts
Mandaue City
Industrial zones, Residential subdivisions
Talisay City
Suburban areas, Gated communities
Consolacion
Northern Cebu, New developments
Cordova
Island barangays, Coastal areas
Interactive Coverage Map
Click on any service area above to highlight coverage details:
Local Customer Testimonials
See what our Cebu customers say about our privacy practices and service quality:
"I was impressed by how CleanCraft handled my personal information. They explained their privacy practices clearly and always asked for permission before entering my home. Their team is professional and trustworthy."
Maria Santos
Lahug, Cebu City
"As a business owner in Cebu IT Park, I appreciate CleanCraft's professional approach to handling our office information. They respect confidentiality and their staff is very discreet."
James Rodriguez
Cebu IT Park
Policy Updates & Contact Information
Staying Informed
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- • Posting the updated policy on our website
- • Sending email notifications to registered customers
- • Displaying prominent notices in our service areas
Privacy Contact Information
If you have questions about this privacy policy or how we handle your personal information, please contact us:
Address
i1 Building, Cebu IT Park
Cebu City 6000, Philippines
Phone
+63 32 412 0000
Business Hours
Monday-Friday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 4:00 PM
Sunday: Emergency services only
Data Protection Officer
For specific privacy concerns or data protection requests, you may also contact our Data Protection Officer directly:
Privacy Request Form
Use our secure form to submit privacy-related inquiries or requests.
Contact Privacy TeamResponse Timeline
We typically respond to privacy inquiries within 2-3 business days. For urgent matters, please call our main number.
© 2025 CleanCraft - Professional Cleaning Services. All rights reserved.
Serving Cebu Metro with integrity and professionalism since 2020.