Cookie Policy

Understanding how CleanCraft uses cookies to enhance your browsing experience and provide better cleaning services in Cebu City.

• Essential for Site Functionality
• Analytics & Performance
• Marketing & Personalization

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. These files contain information that helps us provide you with a better experience when using CleanCraft's professional cleaning services website. Think of cookies as your personal website assistant that remembers your preferences and helps us serve you more effectively.

At CleanCraft, we use cookies to ensure our cleaning service bookings, contact forms, and service area information work seamlessly for customers across Cebu Metro. Cookies help us understand which cleaning services interest our clients most and how we can improve our scheduling system for busy Cebuanos.

Our cookies are designed to enhance your browsing experience while maintaining your privacy and data security. We believe in transparency about our digital practices to build trust with our valued Cebu customers.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be switched off in our systems.

  • • Service booking form data
  • • User authentication and preferences
  • • Shopping cart functionality
  • • Security and fraud prevention

Analytics Cookies

These cookies help us understand how visitors interact with our cleaning services website by collecting information anonymously.

  • • Page views and navigation patterns
  • • Service inquiry tracking
  • • Popular cleaning packages
  • • Geographic usage in Cebu area

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your service preferences.

  • • Preferred service schedules
  • • Language and region settings
  • • Service area preferences
  • • Contact form auto-completion

Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests in our cleaning services.

  • • Targeted cleaning service promotions
  • • Seasonal cleaning packages
  • • Referral program tracking
  • • Social media integration

How We Use Cookies

Service Booking & Scheduling

Cookies help us maintain your cleaning appointment preferences, house size selections, and preferred service dates. This ensures a smooth booking experience when you schedule cleaning services for your home or office in Cebu City.

Service Area Verification

We use location-based cookies to verify your service area and provide accurate pricing for our cleaning packages across Cebu Metro, Lapu-Lapu City, and Mandaue City.

Customer Support Enhancement

Cookies remember your previous inquiries and service history, allowing our customer support team to provide more personalized assistance when you contact us about our professional cleaning services.

Quality Assurance & Improvement

Analytics cookies help us understand which cleaning services are most popular among Cebuanos, allowing us to improve our offerings and develop new packages tailored to local needs.

Third-Party Cookies

We work with trusted third-party services to enhance your experience and provide comprehensive cleaning service solutions for Cebu residents and businesses.

Google Analytics

Helps us understand website traffic patterns and user behavior to improve our cleaning service information and booking process.

Facebook Pixel

Enables us to create more effective cleaning service advertisements and reach potential customers interested in professional cleaning in Cebu.

Payment Processors

Secure processing of cleaning service payments through trusted Filipino payment providers with appropriate security measures.

Booking System

Our integrated scheduling system cookies ensure smooth appointment booking and calendar management for your convenience.

Cookie Retention & Data Security

Retention Periods

Cookies are stored on your device for varying periods depending on their purpose:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain for up to 24 months
  • Essential Cookies: Typically 12 months maximum
  • Analytics Cookies: Usually 24 months with regular rotation

Data Security

We implement robust security measures to protect your data:

  • Encryption: All data transmission is encrypted
  • Access Control: Limited access to authorized personnel only
  • Regular Audits: Periodic security assessments and updates
  • Compliance: Adherence to Philippine Data Privacy Act

Questions About Our Cookie Policy?

Our Cebu-based team is here to help you understand how we protect your privacy while providing excellent cleaning services.

Call Us

+63 32 412 0000

Visit Us

i1 Building, Cebu IT Park

Our Commitment to Privacy

We are committed to protecting your privacy and being transparent about our data practices. Our cookie policy reflects our dedication to providing professional cleaning services while respecting your personal information and complying with all applicable privacy laws in the Philippines.

Policy Updates

This Cookie Policy may be updated from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page regularly to stay informed about how we use cookies.

Last updated: January 2025